Refund Policy
Refund Policy
At Direct Hotel Direct Driver,
we maintain a transparent and commission-free business model.
1. No Booking – No Traveler Payment
We do not provide any booking
service and we do not collect any payment from travelers.
Therefore:
- We do not have any refund policy for travelers,
as we never receive any travel booking amount.
- All payments for hotel stays or car rentals are made directly
to the respective hotel or driver.
- Any refund, cancellation, or dispute regarding such
payments must be settled directly between the traveler and the service
provider.
We are not responsible for any
financial transaction between travelers and hotels/drivers.
2. Yearly Listing Fee (Hotels, Tour Operators &
Drivers)
Hotels, Tour Operators and drivers pay a nominal
yearly listing and maintenance fee for:
- Displaying their business profile
- Technical support
- Profile updates
- Platform maintenance
This fee is:
- Non-commission based
- Not linked to bookings or business generated
3. Refund on Listing Fee
The yearly listing fee is non-refundable,
except in the following case:
If we are unable to activate your
listing due to a technical issue from our side.
No refund will be provided if:
- The hotel/tour operator/driver does not receive bookings
- The hotel/tour operator/driver chooses to discontinue
- Incorrect information was provided by the applicant
- The listing is removed due to policy violation
4. Unauthorized Payments
We are not responsible for any
payment made to Hotel, Tour Operator, Driver or third parties who are not officially authorized.
Direct Hotel Direct Driver
Email: dhotelddriver@gmail.com
WhatsApp: 8585091111
“Shri Guru Charan Saroj Raj, Nij Man Mukur Sudhari Barnau Raghuvar Bimal Jasu, Jo Dayaku Phal Chari.”